EXCELLENCE IN SEASONAL STAFFING
EXCELLENCE IN HOSPITALTY STAFFING
ABOUT SOS
Established in 2016, SOS Hotel Services connects hotels with exceptional talent whenever they require it. We recognize the desire of workers in our industry to enjoy the freedom and flexibility of on-demand hospitality work. Our mission is to facilitate the collaboration between clients and employees, benefitting both the worker and the resorts, hotels, and management companies we serve.
With our management teams’ extensive collective experience of over 60 years, working with renowned hotel brands such as Four Seasons, EOS Investors, Noble House Hotels and Resorts, Hilton International, Ritz-Carlton, Omni, and various hotel management companies, we possess the expertise, firsthand understanding, and resources to promptly fill your temporary vacancy with the right individuals.
OUR MISSION
Our mission is to deliver top-notch, experienced workers in housekeeping, and food and beverage operations to resorts and hotel management and companies on a temporary basis. By providing this support, we enable hotels and resorts to sustain revenue generation and meet customer demands across all levels of their organization.
THE PROBLEM
There is a hospitality worker shortage conjoined with a limited amount of H2b and J1 guest worker/student visas being issued due to post-pandemic and geopolitical issues.
Resorts and other seasonal businesses that rely on these programs are left with few options.
We would like to be your option.
THE SOLUTION
We recruit workers across the United Stated by sourcing candidates who want to work and reside in economically depressed or high unemployment areas.
Our workers enter employment arrangements and relocate to the job site for a specified term and perform the duties as outlined in the job description. Most return the following season for a repeat performance.
Lets Talk
We’d love to meet and discuss how we can work with you. Call us at (305) 907-2244 or let us know your contact information and location. A member of the SOS Team will contact you.
HOW IT WORKS
The SOS Guest Worker Alternative solution is similar in concept to the H2B and J1 guest worker arrangement without the headache of government regulations and processes.
Our seasonal workers are recruited in the US and relocated for the contracted length of service.
THE OPPORTUNITY
- Seasonal businesses are struggling to find reliable staff due to federal government reductions of guest worker visas, low unemployment, and the coronavirus pandemic.
- Resorts and other seasonal businesses that typically rely on visa programs are left with few options and little time.
- SOS has the solution a similar program utilizing workers from the United States.
scope of service
- The Resort requests staff from SOS.
- SOS recruiters source candidates from economically challenged and high unemployment areas in the United States and Puerto Rico.
- Applicants undergo interviews.
- Selected applicants undergo screening for I9 eligibility verification.
- Onboarding is established.
- Job offer work agreement is sent.
- SOS arranges travel and coordinates with the CBR point of contact.
- The SOS Corporate Operations Manager or Account Manager arrives before the workers.
- On-site orientation is provided to workers regarding the local area, housing, amenities, and jobsite
Workers profile
- Trained with 2+ years experience
- W2 employees of SOS, eligible to work in the US
- Positive, happy, and smiling
- Available for direct hire by the hotel after 180 days for a fee
- Typically return to the same hotel for multiple seasons
INSURANCE
- SOS maintains insurance as required by state and federal law.
TIMING
- From execution of the to workers arriving onsite takes approximately 2 WEEKS.
THE ESSENTIALS
We have found the requirements below create a successful framework for attracting and maintaining qualified workers:
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- Full-time work (extra hours are a plus)
- Affordable safe and secure housing (h2b and j1 standards)
- Daily transportation option to and from the jobsite
- Affordable housing available
- Prompt payment
- Willingness to help domestic workers in high unemployment or labor depressed areas.
- Provide basic training, a professional culture and the resources needed to complete the job.
THE POSITIONS WE FILL
Housekeeping
- Housekeepers
- Houseman
- Housekeeping Managers
- Lobby Porters
- Deep-cleaning staff
- Laundry Supervisors
- Laundry Attendants
Rooms and Operations
- Maintenance Engineers 1,2,3
- Receptionist
- Front Desk Agents
- Porters
Food and Beverage
- Line Cooks
- Chefs Level 1,2,3
- Dishwashers
- Food Assembly Worker
- Cafeteria Workers
- Wait Staff
- Banquet Staff
Industries
Resorts Hotels and Vacation Destinations
Theme Parks and Retails Help
Sky Resorts
Casinos
Camps and Ranches
Cruise Lines
Country Clubs and Golf Resorts
FAQ’S
How long does it take to get a worker on the jobsite?
Who does the hotel client pay?
Are the workers W2 or 1099?
Can we hire SOS Hotel Services workers directly?
Are workers eligible to work in the US?
Are background checks completed?
Yes, as prescribed by the position or client
What if there is an issue and a worker is not working out?
SOS management will handle the separation immediately, quietly and professionally
Is the program new?
Are workers overtime eligible, do we pay overtime?
Does SOS have insurance?
What is the minimum number of workers?
Does the Hotel Client pay for transportation?
Yes, we offer a contractual guarantee and reimburse travel cost, if there is a problem